Consultant: Consumers feel powerless over health care costs

You need to register to get this report from a Boston research company. This from the press release:

Most Consumers Feel Helpless in Lowering Healthcare Costs 
Chadwick Martin Bailey study finds 67% of consumers believe they have little or no impact when it comes to lowering their healthcare costs

Boston, MA September 16, 2010- A new study of over 1500 consumers looks at how Americans feel about Healthcare Reform and how it will impact them. The key findings show that while most consumers do not fully understand Healthcare Reform, they do anticipate it will have an impact on their lives.  When it comes to lowering their own healthcare costs, however, most consider themselves helpless. The findings have been released in a free Healthcare Reform report available from Chadwick Martin Bailey and South Street Strategy Group.

With much of the coverage of Health Reform focused on increased costs to businesses and subsequently to their employees, the majority (67%) of consumers believe that they have little to no impact on reducing their own healthcare costs.  While consumers feel that they do not have a major impact, 75% of consumers see health insurance companies as responsible for lowering health costs, significantly more than those pointing the finger at government agencies (46%). 

Consumers’ Understanding of Reform and the Impact
The study found while 30% consider themselves knowledgeable about Health Reform, half only consider themselves somewhat knowledgeable and 19% fully admit they don’t know much at all when it comes to Healthcare Reform. Much of this confusion or partial understanding may be due to the perception that the media does not present the issues in an unbiased way (only 18% said that it is presented without bias).

Even with the confusion surrounding Health Reform, most people believe that reform will have an impact on their lives with 35% expecting a major impact on them or their family, 39% expecting a small impact, and 18% unsure of the impact they should expect.  In fact, only 9% of those included in our research thought it would have no impact on them or their family.

About This Research
An executive summary report with
additional findings from this study is available as a free download from Chadwick Martin Bailey and South Street Strategy Group. Data was collected from 1,504 adults (aged 18 and over) via a nationally representative online survey questionnaire within the United States by Chadwick Martin Bailey the week of August 23rd. 

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